Refund policy

Last updated: March 20, 2026

At HALFVL, we want you to love your purchase. If something isn’t quite right, we’re here to help.

Returns

    •    We accept returns within 14 days of delivery.

    •    Items must be unworn, unwashed, unaltered, and in their original packaging with tags attached.

    •    Customers are responsible for return shipping costs unless the item is defective or we made an error.

Exchanges

    •    We currently do not offer direct exchanges. If you’d like a different size or color, please return your item for a refund and place a new order.

Refunds

    •    Once we receive and inspect your return, we’ll email you to confirm approval.

    •    Approved refunds will be processed to your original payment method within 5–10 business days (timing depends on your bank/credit card provider).

    •    Original shipping fees are non-refundable.

International Returns

• We accept international returns under the same conditions as domestic orders.

• Customers are responsible for all return shipping costs.

• Original shipping fees, duties, taxes, and import fees are non-refundable.

• We are not responsible for returns lost in transit — please use a trackable shipping method.

Defective or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery at support@halfvlfits.com with your order number and photos of the issue so we can make it right.

How to Start a Return

    1.    Email us at support@halfvlfits.com with your order number and reason for return.

    2.    We’ll provide return instructions.

    3.    Ship your item back to us using a trackable method.

📌 We recommend keeping proof of postage until your refund is processed.